Sasha Sebastian
Hi Angel

Thank you for your call and email, it was very helpful, informative and really appreciated. I don't think the full printing process, for your company (including lead times etc) has been explained to me until now. I will now know the timeframes you need in order to give us a great end product. And yes, I am very satisfied with the resolution.

Am I able to deal with you when it comes to subsequent orders?

Thank you for the discount on the next order and please pass this email onto your superior so that your efforts can be acknowledged within your company.

Kind regards
Sasha Sebastian
Marketing Assistant